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How TP ICAP transformed CRM data into real-time insights with Amazon Bedrock Ross Ashworth Artificial Intelligence

​[[{“value”:” This post is co-written with Ross Ashworth at TP ICAP. The ability to quickly extract insights from customer relationship management systems (CRMs) and vast amounts of meeting notes can mean the difference between seizing opportunities and missing them entirely. TP ICAP faced this challenge,… Read More »How TP ICAP transformed CRM data into real-time insights with Amazon Bedrock Ross Ashworth Artificial Intelligence

Principal Financial Group accelerates build, test, and deployment of Amazon Lex V2 bots through automation Mulay Ahmed and Caroline Lima-Lane Artificial Intelligence

​[[{“value”:” This guest post was written by Mulay Ahmed and Caroline Lima-Lane of Principal Financial Group. The content and opinions in this post are those of the third-party authors and AWS is not responsible for the content or accuracy of this post. With US contact… Read More »Principal Financial Group accelerates build, test, and deployment of Amazon Lex V2 bots through automation Mulay Ahmed and Caroline Lima-Lane Artificial Intelligence

Beyond vibes: How to properly select the right LLM for the right task Claudio Mazzoni Artificial Intelligence

​[[{“value”:” Choosing the right large language model (LLM) for your use case is becoming both increasingly challenging and essential. Many teams rely on one-time (ad hoc) evaluations based on limited samples from trending models, essentially judging quality on “vibes” alone. This approach involves experimenting with… Read More »Beyond vibes: How to properly select the right LLM for the right task Claudio Mazzoni Artificial Intelligence

Splash Music transforms music generation using AWS Trainium and Amazon SageMaker HyperPod Sheldon Liu Artificial Intelligence

​[[{“value”:” Generative AI is rapidly reshaping the music industry, empowering creators—regardless of skill—to create studio-quality tracks with foundation models (FMs) that personalize compositions in real time. As demand for unique, instantly generated content grows and creators seek smarter, faster tools, Splash Music collaborated with AWS… Read More »Splash Music transforms music generation using AWS Trainium and Amazon SageMaker HyperPod Sheldon Liu Artificial Intelligence

Switchboard-Affect: Emotion Perception Labels from Conversational Speech Apple Machine Learning Research

​Understanding the nuances of speech emotion dataset curation and labeling is essential for assessing speech emotion recognition (SER) model potential in real-world applications. Most training and evaluation datasets contain acted or pseudo-acted speech (e.g., podcast speech) in which emotion expressions may be exaggerated or otherwise… Read More »Switchboard-Affect: Emotion Perception Labels from Conversational Speech Apple Machine Learning Research

Iterative fine-tuning on Amazon Bedrock for strategic model improvement Yanyan Zhang Artificial Intelligence

​[[{“value”:” Organizations often face challenges when implementing single-shot fine-tuning approaches for their generative AI models. The single-shot fine-tuning method involves selecting training data, configuring hyperparameters, and hoping the results meet expectations without the ability to make incremental adjustments. Single-shot fine-tuning frequently leads to suboptimal results… Read More »Iterative fine-tuning on Amazon Bedrock for strategic model improvement Yanyan Zhang Artificial Intelligence

Voice AI-powered drive-thru ordering with Amazon Nova Sonic and dynamic menu displays Salman Ahmed Artificial Intelligence

​[[{“value”:” Artificial Intelligence (AI) is transforming the quick-service restaurant industry, particularly in drive-thru operations where efficiency and customer satisfaction intersect. Traditional systems create significant obstacles in service delivery, from staffing limitations and order accuracy issues to inconsistent customer experiences across locations. These challenges, combined with… Read More »Voice AI-powered drive-thru ordering with Amazon Nova Sonic and dynamic menu displays Salman Ahmed Artificial Intelligence